Bodymod Safety Policy
To us, safety and hygiene are top priorities. That is why we do not sell any item that has been touched or used by another customer. We deliver each product inside a transparent sealed bag so that you can be confident that the product you receive has never been manipulated by anyone else before.
Our strict Safety Policy complies with the legal regulation applicable to the subject. Therefore, if you open the original sealed bag, you will not be able to return that product. You should always verify the content of the bag before proceeding to open it.
We hope you understand why we are so strict about this, as much as we get that you wouldn't be willing to wear jewelry that has been used by somebody else.
If you'd like to return a product, please click here.
If you have any complaints about our policy or customer service, you're entitled to open a claim at the Online Dispute Resolution Centre (ODR) for the EU in this link.