In the unlikely case that your order is incomplete, send us clear pictures of all the items that you have received BEFORE opening its original sealed package.
To make things faster, make sure to include the order number and the name of the product that you are missing. The more specific, the better. The more pictures, the better.
Once we have the information, we will check the security cameras in our warehouse at the exact moment that our staff was picking, packing, and controlling your order. If we made a mistake we will, of course, make it up. With your images and our cameras, we will be quick to spot any problem and solve the matter.
Please send the required details to firstname.lastname@example.org